Possible Impacts of India’s upcoming E-Commerce policies on Fashion Brands

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Introduction

We are in 2021 and the fashion industry is undergoing a fundamental shift towards consumption. The question of who makes your clothes has never been more important than it is now, because consumers are beginning to pay attention to the skills and craftsmanship of making finished products.

The impact of the COVID19 pandemic on all industries is huge, but for the fashion industry and men and women who make clothing, the impact is devastating.

The pandemic carried with it a scope of worries for everybody across the globe. A helpful emergency and financial droop struck the planet and tossed all individuals into a very condition of desperation and vulnerability. As countries set themselves up to control the devastation brought about by the new strains of the infection, economies all throughout the planet have begun to open up. There has been gigantic tension on the design business to encourage the organizations running in the midst of the changed difficulties presented by the pandemic and resulting activities taken by the govt to have things taken care of. Changing buyer behaviour, repressed interest, and adjusting and re-adjusting business procedures to manage the whimsical components of the days, has caused the style business to remain alert all through 2020.

Albeit the pandemic had adversely influenced the fashion industry, the emergency pushed designer brands to reshape their plans of action, refine the client incentive and smooth out activities.

Possible Upcoming Impacts

  • The greatest opportunity being “Digital”: Digital is being relied upon to be the greatest chance for 2021 with over 20% business development expected through web-based business channels. Over a time of only a few of months, digitals have moved quickly upwards bending over style online deals. The development direction of utilizing an advanced medium to make buys has been genuinely steep which maybe may have traversed over years to accomplish that level under pre-Covid 19 era. This pattern speeds up in 2021 and past as computerized has arisen as one of the vital drivers of the extension force. As increasingly more style brands turn towards online channels, we are probably going to observe the closing down of physical stores during a continuum.

Be that as it may, overseeing brands online requires a cooperative energy between innovation, development, client experience and a solid inventory network. We have effectively a few examples of brands combining the hole among physical and web-based shopping through offering live streams to the buyers, in this manner intensifying the overall shopping experience for the client while keeping flawless the hidden touch. Such inventive arrangements are preparing to upgrade and collaborate better with the purchaser, in this manner, straightforwardly prompting expanded income.[1]

  • Negotiating Infrastructural Hurdles: All e-commerce companies will be under pressure to deal with health and safety compliance issues when they will return to work. However, in India, there are additional infrastructural issues intervening with its e-commerce industry. The country still fails to have a well-developed click-and-collect model and postal services do not offer collections. As the country tries to get back to business, certain areas are expected to be marked as “hot spots” by the government, meaning delivering products to those areas will be difficult.

An e-commerce gush in post-pandemic India would also mean a rethinking of regional payment procedures. 50% to 80% of e-commerce orders are paid in cash on delivery, which raises issues as companies still work to avoid contact. Harshad Daswani, the founder of The Beach Company, the country’s largest e-retailer of swim and beachwear, says, “Cash on delivery is a fantastic tool to onboard a first-time customer and also for the rural customer base. But the present scenario will encourage more contact-less commerce.”

  • Anticipating Demands: The loss of revenue during lockdown has pushed many niche fashion websites to the edge thereby giving larger rivals time to re-stock items and assess the future. For niche fashion brands that are more hooked on physical stores, will now focus on e-commerce. India’s fashion e-commerce market in the post-covid-19 period looks to be more dynamic. For brands without the bandwidth to open their own dedicated site, operating online will be their only option. But consumer spending habits are sure to change — the Indian wedding industry, as an example, is predicted to shrink as crowded events remain out of favour and the obvious economic downturn means people will want to spend less. Since e-commerce in India remains young, it should be agile.[2]

 

  • Profitability: In the wake of the Covid-19 pandemic and moving buyer center around manageability and insightful conduct, one pattern that will remain with the buyers is careful shopping. Presently, this doesn’t come as uplifting news for the quick style marks whose whole business technique spins around shoppers who make fast buys at ordinary spans. Accordingly, quick style attire brands need a redesign of their business approach that calls for feasible strategic policies that are beneficial in the midst of moving shopper practices. With shoppers understanding the significance of “toning it down would be best” in clothing buys in this way prompting more slow style cycles, numerous brands have effectively rolled out the essential improvements as per the evolving practices. Associations will develop among brands and provider chains as the pandemic uncovered the messed-up framework existing in the business. This will prompt decreased conditional provider connections, bringing about provider solidification.

 

  • Improved Supply Chains and Delivery Logistics: E-trade business is absolutely reliant upon powerful inventory network the executives. Effective store network the board arranges and coordinates exercises like assembling, activities, transportation and actual appropriation of items with last-mile availability to end-clients into a consistent cycle. For client procurement from the customary method of physical channel and their maintenance, it is important to give a modified shopping experience to the purchaser by giving a few accommodation choices like distinctive installment choices, method of conveyance, spot of conveyance, and so on.

 

  • Growth of Private Labels: With the expanding acknowledgment of private names among Indian buyers, e-retailers are likewise entering this arising portion. The admittance to thorough enlightening information on shopper’s buying conduct and inclinations enjoy gave a benefit to online retailers as far as addressing customer’s necessities. With private names, online retailers can expand their incomes attributable to bring down conveyance of overheads, lesser number of middlemen and negligible marketing costs.

 

Challenges Faced

Despite high growth, the fashion industries also encounter several challenges due to the upcoming e-commerce policies.

  • Competitive potency – Changing buy inclinations and their cutthroat interest has made e-following an exceptionally serious business that wraps up in real money copy with normal limits. Heavy discounts by e-retailers to aggregate clients have prompted surprising client assumptions, low unwaveringness and misfortunes.

 

  • Inability to change returns into retails – the conventional physical divert is in a situation to change over the arrival of item into deals. Buyers when going to the shop to return the product, they normally purchase different merchandise on account of simple availability to different plans and assortment inside the shop, which isn’t comparable as on account of internet shopping.

 

  • Sub-ideal coordinations and infrastructural bottlenecks – Most of the coordinations organizations don’t have dish India reach. As certain districts aren’t effectively available, retailers need to drop such requests on account of the powerlessness of coordinations accomplices to supply administrations in those spaces. Deficient framework like helpless states of streets, interstates, and so forth, is one among the first difficulties looked by the e-retailers bringing about a huge road obstruction in their development story.

 

  • Various Drivers for online buy – the procurement drivers are totally different across various topographies, districts and populace focuses. Variables like advancements, limits and offers are the key driving component for online buys across every one of the locales – metros, level – I and II urban areas. Yet, there are other district explicit components like, accessibility of the most recent items, better item groupings, simple merchandise exchange, expedited service alternatives, and so forth, which drive development in a few urban areas and locales. In this manner e-posteriors should foster various methodologies for different regions.[3]

 

Conclusion

The current shopaholic period has shown India`s fashion industry how to blended with technological advancements. Retailers are continuously encouraging innovative thoughts and strategies to make a supreme and customized shopping experience, at the same time guaranteeing lower coordinations and functional expanse subsequently prompting higher incomes. With expanding web infiltration, web-based business is expected to develop at a generally higher rate when contrasted with customary retail channels. With the expanding acknowledgment of private names by Indian customers, e-retailers are wandering into private names.

In 2021, we see an increment in new store designs, as brands will modify existing formats and provide customers with a convenient shopping experience as much as possible and provide them with omni-channel services for them to choose from.

In general, as long as brands can quickly and flexibly achieve some major changes in their work, then in the post-epidemic recovery era, the prospects for fashion brands look bright. Client experience will be the secret weapon of the design business, and each technique is an endeavour to develop and enhance the client experience.

Digitization is progressively acknowledged and directed in all conceivable manners. We have seen a few brands perform well despite an emergency, which will progressively turn into the standard. We might see the rise of another cross-breed work model, contingent upon how the circumstance creates over time half of the year. We expect a central change in business tasks one year from now, which is for the most part influenced by the presentation of an ever-increasing number of computerized apparatuses. This will likewise require overhauling the abilities of the labour force, as organizations will utilize instruments remarkable in the style business. The update of the whole work framework makes certain to totally change the main thrust for quite a long time to come.

References:

[1] https://www.indiaretailing.com/2021/02/05/fashion/fashion-e-commerce-in-2021-and-beyond/ , last accessed on 26th July, 2021

[2] https://www.voguebusiness.com/consumers/in-india-fashion-retailers-focus-on-e-commerce-for-post-pandemic-sales-covid-19 last accessed on 26th July, 2021

[3] https://www.indiaretailing.com/2019/03/08/fashion/growth-of-indian-fashion-e-commerce/ last accessed on 26th July 2021

 

 

Tulip Das

A 4th-year law student currently pursuing BBA LLB (H) from Amity University Kolkata and a fashion law enthusiast. She has taken up Private International Law as her specialization subject. She is currently serving as a legal intern at the Bombay High Court and is a legal research intern at Fashion & Law Journal.

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